Order Questions

  • Do you Ship International? + Customs Fees

    Purchases sent outside the United States may be assessed local taxes, duties, etc. upon arrival. The shipping firm that delivers the package may likewise impose additional brokerage fees or other surcharges as part of the customs and tax process. Recipients are responsible for payment of all fees...
  • How To Exchange, Cancel, Return Or Track An Order

    Canceling if your order hasn't shipped yet: Click here to send us a message (alternatively, send an email to support@pavlok.com). We'll do our best to intercept it before it ships! If you request order cancellation while the product is in transit, we'll request that you either refuse it or send ...