Purchases sent outside the United States may be assessed local taxes, duties, etc. upon arrival.
The shipping firm that delivers the package may likewise impose additional brokerage fees or other surcharges as part of the customs and tax process.
Recipients are responsible for payment of all fees, taxes and duties related to shipment(s) to destinations outside of the United States.
If a shipment is lost, abandoned or you refuse a shipment due to the local taxes or duties not being paid, Pavlok will not issue you a refund for your order.
Please note that orders can be delayed due to verification or time of order being placed. Orders may be delivered in separate shipments. We are sorry for any inconvenience this may cause.
If you have a question or concern about when your order will be shipped please email support and we would be happy to check on the status for you!