My Pavlok 2 got wet what do I do?

Pavlok is NOT waterproof and is not intended to be used near wet surfaces or areas such as your shower, sink, etc...

**If your Pavlok has gotten wet please do not use it or attempt to charge**

Try these steps:

  1. Remove the module from the band immediately and dry it with a soft cloth.
  2. Next place it in a bag of sealed rice for about 2-3 days. This will help absorb the excess moisture. Adding rice to a zip lock bag works very well, but we cannot guarantee this will help and will depend upon how wet the Pavlok became.
  3. After two or three days remove the module from the bag of rice and attempt to charge. If you see lights going on to charge that is a great sign.

If not please reach out to us at support@pavlok.com and we can offer you a substantial discount code for a new unit as it will no longer function.

Feb 17, 2021

Contact Us

Not finding what you're looking for? Contact Us Directly