Pavlok is NOT waterproof and is not intended to be used near wet surfaces or areas such as your shower, sink, etc...
**If your Pavlok has gotten wet please do not use it or attempt to charge**
Try these steps:
- Remove the module from the band immediately and dry it with a soft cloth.
- Next place it in a bag of sealed rice for about 2-3 days. This will help absorb the excess moisture. Adding rice to a zip lock bag works very well, but we cannot guarantee this will help and will depend upon how wet the Pavlok became.
- After two or three days remove the module from the bag of rice and attempt to charge. If you see lights going on to charge that is a great sign.
If not please reach out to us at firstname.lastname@example.org and we can offer you a substantial discount code for a new unit as it will no longer function.